Reporting harassment at work is not easy. It often takes weeks or months to work up the courage to go to HR. When you finally do, you expect action, or at least a response. But for many employees, nothing happens. No follow-up. No investigation. No protection. Just silence.
When HR does nothing about a harassment complaint, it can leave you feeling exposed, isolated, and unsure of what to do next. Whether the conduct involves sexual harassment or another form of workplace discrimination, HR’s failure to act can have serious legal consequences for your employer. It also gives you important rights under New York law.
Your Rights When HR Fails to Act
New York has some of the strongest workplace harassment protections in the country. Employers are required to take harassment complaints seriously and respond promptly and appropriately. That obligation does not disappear simply because a company has an HR department.
If HR ignores your complaint, delays without explanation, or dismisses your concerns, the company may be violating state or federal law. In many cases, employer inaction is what turns harassment into a legally actionable claim.
Why HR Inaction Matters Legally
HR is not just a reporting channel. It is the company’s mechanism for addressing misconduct. When HR fails to investigate or intervene, the employer can be held responsible for allowing harassment to continue. Courts and agencies often look at questions such as:
- Did the company receive notice of the harassment?
- Did HR investigate in a timely and meaningful way?
- Were corrective steps taken to stop the behavior?
If the answer is no, that failure can significantly strengthen your claim.
Steps to Take If HR Ignores Your Harassment Complaint
If you have reported harassment and HR has not responded or taken action, there are steps you can take to protect yourself.
Document Everything: Keep a detailed record of what happened, including dates, times, witnesses, and the substance of the harassment. Save emails, messages, and any written complaints you submitted to HR. Documentation is often critical when employer inaction is part of the case.
Escalate Internally When Appropriate: If HR remains unresponsive, escalating the complaint to a higher level of management, compliance, or legal may be appropriate. This creates additional notice and a clearer record of the company’s failure to act.
Speak With a Sexual Harassment Lawyer: Before taking further action, it is often wise to speak with a New York employment lawyer. An attorney can help you assess whether HR’s inaction violates the law and advise you on next steps.
Consider External Complaints: Depending on the circumstances, filing a charge with the Equal Employment Opportunity Commission or the New York State Division of Human Rights may be necessary to protect your rights. Timing matters, and deadlines can apply.
Employer Responsibilities Under New York Law
Employers in New York are required to maintain a workplace free from harassment and discrimination. This includes:
- Investigating complaints promptly
- Taking corrective action when harassment is found
- Protecting employees from retaliation after reporting misconduct
New York law does not require harassment to be severe or pervasive in the same way federal law does. Repeated conduct or tolerated behavior may be enough, especially when HR fails to intervene.
How Mizrahi Kroub LLP Helps Employees When HR Fails Them
Mizrahi Kroub LLP is a full-service plaintiff-side employment law firm based in New York City’s Financial District. Our attorneys bring more than 50 years of collective experience to harassment and discrimination cases, and we have successfully resolved over 5,000 cases, recovering more than $1 billion for our clients.
We understand how employers and HR departments operate, and how often complaints are minimized, delayed, or ignored. When that happens, we help employees by:
- Evaluating whether HR’s inaction violates state or federal law
- Preserving evidence and strengthening the record of employer notice
- Advising on internal escalation and external filings
- Pursuing accountability through negotiations, agency complaints, or litigation
Our role is to make sure silence from HR does not leave you unprotected.
Speak With a New York Sexual Harassment Lawyer in NYC Today
If you reported harassment and HR failed to act, you do not have to accept that response. Employer inaction does not erase your rights. In many cases, it strengthens them.
Contact Mizrahi Kroub LLP to speak with experienced New York sexual harassment lawyers. We are here to listen, explain your options, and help you take the next step toward a safer and more respectful workplace.
